When do you know you have a towing emergency? A towing emergency is when your vehicle cannot be operated or is unsafe to operate. This could be the result of a collision or some serious malfunction of your vehicle. Emergency towing situations require quick competent response. After calling the authorities and your insurance company, your next call should be to a trustworthy tow truck company. One thing however to be aware of with emergency towing is too quick a response. Towing services should be able to dispatch a truck to you within 30 minutes. Anything less that that you should verify that the tow truck that comes is the one you called. Some shady tow truck operator simply lie in wait for an accident to happen and rush to the scene to get business. That's not way we do business and we do not condone that practice.